FAQ
Common Notary Questions
Clear, plain-language guidance to help clients prepare for their appointment and understand service options.
What types of ID are accepted?
Bring a current U.S. federal- or state-issued identification card that includes your photograph and signature, such as a driver's license, state ID, or U.S. passport. If you do not have acceptable identification, contact us before the appointment. Texas may allow identification through a qualified credible witness in limited circumstances, but the witness must meet specific requirements.
Do all signers need to be present?
Each person whose signature is being notarized must personally appear before the notary and be properly identified. Whether everyone must appear at the same time depends on the document and the receiving party's instructions. A jurat or verification generally must be signed in the notary's presence; for an acknowledgment, a signer may acknowledge a signature that was made earlier. Contact the document provider if you are unsure what your document requires.
Can you notarize estate planning documents?
We can notarize eligible signatures on estate planning documents, including certain wills, trusts, powers of attorney, and healthcare documents, when the paperwork is complete and the legal requirements can be met. Some documents may also require witnesses with separate qualifications. We cannot prepare the documents, select the notarial certificate, decide whether witnesses are required, or give legal advice; please ask the document provider or an attorney about those requirements before the appointment.
Do you offer Remote Online Notary?
No. Remote Online Notarization is not available through Oriole Notary Services at this time. We currently provide traditional in-person mobile appointments in the Houston area. The signer must physically appear before the notary at the agreed location.
Do you travel?
Yes. Mobile appointments are available by arrangement at homes, offices, healthcare facilities, and other suitable meeting locations. Availability and any travel or convenience charge depend on distance, location, timing, and appointment requirements. We will provide the expected charges for your approval before confirming the appointment.
What areas do you serve?
We serve Houston and nearby communities by appointment, including areas such as Katy, Sugar Land, Pearland, Cypress, Spring, and surrounding parts of the Houston metro area. Coverage depends on the requested time, travel distance, and availability, so please submit an appointment request with the address or ZIP code for confirmation.
Can you help with apostille documents?
We provide notarization support for eligible documents that may later need an apostille and can explain the general next-step process. Oriole Notary Services does not issue apostilles. The Texas Secretary of State is the only Texas agency that issues apostilles for Texas public records. Recordable documents such as birth certificates, marriage licenses, death certificates, and divorce decrees generally require certified copies from the government office that holds the record rather than a notarized copy.
Can you explain my document?
We can explain the steps of the notarization, but we cannot interpret your document, tell you what legal effect it has, prepare or complete it for you, choose the type of notarial certificate, or advise you whether to sign. Those questions must be directed to the document provider, receiving agency, title company, or a qualified attorney.
Should I sign before the appointment?
Unless the document provider specifically instructs otherwise, it is safest to wait. A jurat or verification must generally be signed in the notary's presence because the signer takes an oath or affirmation. An acknowledgment may cover a signature made earlier, but the signer must still personally appear and declare that the signature is theirs. Do not leave blanks that should be completed before signing.
How do I request an appointment?
Use the Request Appointment page and provide the service needed, preferred date and time, appointment address or ZIP code, number of signers, and document type. Submitting the form is a request, not a confirmed appointment. We will contact you to confirm availability, location, and pricing. The Calendly link on the Contact page is only for a general introductory call and does not reserve a notary appointment.
Are prices fixed?
Texas law sets maximum fees for official notarial acts. A mobile appointment may also include separately disclosed travel or convenience charges based on distance, location, timing, wait time, and other requested services. The number and type of notarizations can also affect the total. We will provide an itemized quote for your approval before confirming the appointment.